HAND IN HAND: the criteria
Updated criteria for Rapunzel’s HAND IN HAND program – for a partnership at eye level with the countries from the South
„Transparency and reliability are essential for fair-trade relations with people in Asia, Africa and Latin America. According to this principle we have continually refined the criteria for our fair-trade program “, explains Barbara Altmann, head of the department for strategic resource security.
The criteria for the HAND IN HAND (HIH) program developed through Rapunzel’s daily, direct contact with the HIH partners. The updated criteria include the feedback from independent inspectors and experts as well as the feedback from our trade partners in Ecuador, Tanzania or Sri Lanka. Finally, Rapunzel also included daily common practice and/or articulated these aspects with greater clarity. Thanks to the long-standing partnership with HIH suppliers, Rapunzel has always been at eye level and in close exchange with the HIH suppliers. This also had an impact on the updated version of the HIH criteria and the entire HAND IN HAND program.
Fair, reliable and effective for all participants
The certification of Rapunzel and the HAND in HAND suppliers according to the HAND IN HAND criteria is performed by an external certification agency.
Rapunzel pays the external costs for the HAND IN HAND inspection and certification of the partners.
The HAND IN HAND program is a proprietary fair-trade program. Rapunzel is the founder of the HAND IN HAND program and acts as direct importer of HAND IN HAND raw materials as well as distributor of HAND IN HAND products. This private program complements the fair-trade programs of other organizations and different organic certification agencies.
Who controls HAND IN HAND?
Every HAND IN HAND producer – worldwide - must be certified by an independent organic inspection institute. The control takes place once or twice a year, even without advance notification. The product quality is continuously examined through the analysis of samples both in our own laboratory as well as in independent, external laboratories.
The HAND IN HAND criteria are examined every two years by independent inspectors. Rapunzel coordinates the inspection. The evaluation of the inspection results and the certification - in case of compliance with the HAND IN HAND criteria - are performed by an external, independent certification agency. The additional expenses for the inspection of the HAND IN HAND criteria and for the certification process are paid by Rapunzel.
As important as the independent controls is the personal contact with our suppliers. Rapunzel organizes regular, mutual visits with the suppliers. The close personal contact makes it possible to identify problems and opportunities in an early stage and to create a strong base for long-term collaboration.
Every two years, the independent Institute for Market Ecology (IMO) inspects and certifies the correct handling of the HAND IN HAND work and Rapunzel's own compliance with the HAND IN HAND criteria. The audit includes Rapunzel’s compliance with the HAND IN HAND criteria, the pricing policy, the logistic handling, as well as consultation and documentation. Upon request, we will send you the latest certification.